Supervised employees and customers to ensure programs and classes where running smoothly.
Worked with Customers to ensure invoices where taken care of the correct way handling their account and the account of their child.
Took inventory of supplies,food,and drink of the kitchen helping keep the building stocked and the kitchen functional.
Handle any confusion regrading timing of classes/programs, what the classes offer and explaining other programs and the benefits of such program.
Shift Lead Supervisor
Fins Car Wash
01.2022 - 06.2023
Supervised daily operations, ensuring quality service and customer satisfaction and safety for all attendees of the car wash.
Trained and mentored team members on car wash procedures and safety protocols.
Greeted customers with satisfactory customer service at the pay station helping them sign up for memberships or buy single washes.
Helped customers with any problems regrading billing on their account, or questions about how their account is managed and what that means for them and the company.
Laborer
Flooring Concepts
04.2019 - 10.2021
Unloaded the box truck with all materials and machinery needed to complete the job.
Manage other laborer's ensuring we all where on task and completing the work within the time frame we where given.
Ensure the job is being done correctly and up to the standard of the company.