Ashton Satterfield
Houston
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
7
7
years of professional experience
Work History
Sales Associate
Zumiez
12.2022 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Service Technician
Discount Tire
07.2022 - 11.2022
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
Restaurant Team Member
Whataburger
05.2021 - 07.2021
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
Helper
SMW3D
01.2017 - 01.2019
- Provided support during busy periods, allowing team to meet deadlines and maintain high service standards.
- Adapted quickly to changing priorities, allowing for seamless transitions in daily operations.
- Helped improve workflow by using inventory management system.
- Communicated effectively with team members to facilitate collaboration and promote a positive work environment.
Education
GED -
Txche
06-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Goal oriented
- Problem-solving
- Excellent people skills
Timeline
Sales Associate
Zumiez
12.2022 - 08.2023
Service Technician
Discount Tire
07.2022 - 11.2022
Restaurant Team Member
Whataburger
05.2021 - 07.2021
Helper
SMW3D
01.2017 - 01.2019
GED -
Txche