Summary
Overview
Work History
Education
Skills
Timeline
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Ashton Sowers

Owosso

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

4
4
years of professional experience

Work History

Sales Consultant

Lunghamer Ford
03.2022 - Current
  • Provided sales and customer service assistance to walk-in traffic
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Followed up with existing customers to provide additional support and address concerns.
  • Responded to telephone and in-person requests for information.
  • Stayed knowledgeable on latest Vehicle innovations and technological advancements through continuous training.

Customer Service Representative

Goldman Sachs
02.2020 - 03.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Answered constant flow of customer calls with minimal wait times.
  • Updated account information to maintain customer records.

Education

High School Diploma -

Owosso High School
Owosso, MI
05.2019

Skills

  • Time Management
  • Customer Relationship Management
  • CRM proficiency
  • Product and service knowledge
  • Persuasive Communication
  • Closing Techniques
  • Strategic Planning
  • Online Marketing
  • Sales Strategies
  • Community Networking
  • Consultative Sales
  • Lead Generation
  • Customer Service
  • Sales consultation
  • Negotiation Tactics
  • Upselling and Cross Selling
  • Sales Development
  • Relationship Building
  • Sales closing

Timeline

Sales Consultant

Lunghamer Ford
03.2022 - Current

Customer Service Representative

Goldman Sachs
02.2020 - 03.2022

High School Diploma -

Owosso High School

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Ashton Sowers