Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
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Ashton Walters

Norman

Summary

Dynamic and dedicated professional with extensive experience in customer service and conflict resolution at The Industry Gastro Lounge. Proven ability to enhance guest satisfaction through effective problem-solving and sales promotion. Skilled in inventory management and training new staff, consistently ensuring a welcoming atmosphere and efficient service.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Head Bartender

The Industry Gastro Lounge
Moore
10.2023 - 05.2025
  • Provided excellent customer service by attending to guests' needs promptly and courteously.
  • Ensured accurate cash handling procedures were followed at all times.
  • Performed opening and closing duties such as setting up glasses and bar equipment and restocking items.
  • Conducted regular inventory checks of all beer, wine, spirits, juices, and other ingredients used in cocktails.

Server

Charleston's Restaurant
Norman
11.2022 - 10.2023
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Ensured that each guest was served courteously, quickly, and efficiently.

Server

Hummus Mediterranean Cafe
Moore
03.2020 - 11.2022
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.

Education

Bachelor of Arts - Sociology

University of Oklahoma
Norman, OK
05-2025

Skills

  • Customer service
  • Sales promotion
  • Retaining information
  • Problem solving
  • Conflict resolution

Accomplishments

  • Deans Honor Roll
  • Presidents Honor Roll

Certification

  • Oklahoma Liquor License

References

References available upon request.

Timeline

Head Bartender

The Industry Gastro Lounge
10.2023 - 05.2025

Server

Charleston's Restaurant
11.2022 - 10.2023

Server

Hummus Mediterranean Cafe
03.2020 - 11.2022

Bachelor of Arts - Sociology

University of Oklahoma

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