Ashunte smallwood
2540 Summer Lake Rd ,GA
Summary
Dynamic Truck Service Advisor with a proven track record at Ta Petro, enhancing service scheduling and customer satisfaction. Skilled in parts ordering and customer relations, I effectively managed inventory and streamlined processes, achieving timely maintenance completions. Committed to excellence, I leverage attention to detail and goal-setting to drive operational success.
Experienced with truck maintenance coordination and customer support. Utilizes strong diagnostic skills and effective communication to facilitate timely and accurate repairs. Track record of fostering collaborative team environments to achieve high service standards.
Overview
9
9
years of professional experience
Work History
Truck Service Advisor
Ta Petro
10.2019 - Current
- Streamlined service scheduling processes to enhance efficiency and customer satisfaction.
- Coordinated with technicians to ensure timely completion of maintenance tasks.
- Managed inventory for truck parts, optimizing stock levels and reducing delays.
Security Officer
Allied Universal Security Services
07.2017 - 09.2019
- Monitored premises to ensure safety and compliance with security protocols.
- Conducted regular patrols to deter and detect potential security breaches.
- Responded promptly to alarms and incidents, coordinating with local law enforcement as needed.
- Prepared detailed reports on daily activities, incidents, and safety concerns for management review.
Cashier
Wendys
02.2016 - 05.2017
- Processed customer transactions accurately and efficiently at point of sale.
- Assisted customers with inquiries, providing excellent service to enhance satisfaction.
- Operated cash register and handled various payment methods effectively.
- Maintained cleanliness and organization of checkout area to ensure smooth operations.
Education
High School Diploma -
South Cobb High School
Austell, GA05-2018
Skills
- Customer follow-up
- Parts ordering
- Customer relations
- Upselling services
- Service scheduling
- Customer service
- Attention to detail
- Goal setting
Accomplishments
Truck Service Advisor 3
Timeline
Truck Service Advisor
Ta Petro
10.2019 - Current
Security Officer
Allied Universal Security Services
07.2017 - 09.2019
Cashier
Wendys
02.2016 - 05.2017
High School Diploma -
South Cobb High School
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