Cashier Team Lead
Walmart
Birmingham
12.2023 - 05.2024
- Assisted cashiers with resolving customer complaints and inquiries.
- Provided guidance to cashiers on how to accurately ring up customers' purchases.
- Trained new cashiers on proper use of registers and store policies.
- Processed refunds and exchanges according to company policy.
- Coordinated with other departments when additional support was needed during peak hours.
- Completed paperwork related to personnel actions including hiring, terminations, transfers.
- Developed strong working relationships with team members to foster collaboration.
- Answered customer questions and provided store information.
- Scanned, priced, and bagged customer groceries quickly to keep lines moving.