Asia Caldwell
Conyers,GA
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
3
3
years of professional experience
Work History
Bartender
Sudo's Sports Bar & Grill
01.2022 - Current
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Processed orders and sent to kitchen employees for preparation.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Bartender
Dudley's Sports Bar & Grill
01.2022 - Current
- Served over 100 customer's food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Server/Bartender
The Spot Sport's Bar And Grill
11.2021 - 07.2023
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
Bartender
Applebee's Grill + Bar
10.2020 - 10.2021
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Education
Licensed Esthetician - Esthetics
Georgia Career Institute
Conyers, GA09.2023
Bachelor of Arts -
Warren Wilson College
Asheville, NC05.2021
Skills
- Dining Crew Workflow Optimization
- Bill Computation
- Table Preparation
- Identification Requirements
- Suggestive Selling
- Cash Handling
- Order Accuracy and Delivery
- Food Sales and Promotion
Timeline
Bartender
Sudo's Sports Bar & Grill
01.2022 - Current
Bartender
Dudley's Sports Bar & Grill
01.2022 - Current
Server/Bartender
The Spot Sport's Bar And Grill
11.2021 - 07.2023
Bartender
Applebee's Grill + Bar
10.2020 - 10.2021
Licensed Esthetician - Esthetics
Georgia Career Institute
Bachelor of Arts -
Warren Wilson College