Asia Davis
Lansing,MI
Summary
Results-driven professional with a proven track record in patient scheduling and conflict resolution. Expertise in optimizing workflows and maintaining meticulous documentation, ready to enhance clinic operations and improve patient care.
Overview
11
11
years of professional experience
Work History
Medical Receptionist
Sparrow Hospital
Lansing, Michigan
01.2019 - 01.2024
- Streamlined patient check-in and check-out processes to enhance efficiency.
- Scheduled appointments and coordinated with medical staff to optimize workflow.
- Responded to phone inquiries, providing accurate information to patients.
- Maintained patient records, ensuring compliance with privacy regulations.
Medical Representative
CSL Plasma
Lansing, Michigan
03.2016 - 04.2019
- Educated healthcare professionals on CSL Plasma products and services.
- Developed strong relationships with physicians and clinic staff to enhance collaboration.
- Conducted regular product demonstrations for potential customers and stakeholders.
- Managed inventory levels to ensure adequate product availability at clinics.
- Tracked market trends and competitor activities to inform sales strategies.
Medical Assistant
Diamondale Nursing Care Center
Lansing, Michigan
05.2013 - 05.2016
- Managed patient records using electronic health record systems for accuracy.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Measured vital signs and took medical histories to prepare patients for examination.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Education
High School Diploma -
Frank Cody High School
Detroit, MI06-2012
Skills
- Patient scheduling
- Customer relationship management
- Team collaboration
- Attention to detail
- Conflict resolution
- Insurance verification
- Typing 50 wpm
- Documentation
- HIPAA guidelines
- Microsoft Office
- Data entry
Timeline
Medical Receptionist
Sparrow Hospital
01.2019 - 01.2024
Medical Representative
CSL Plasma
03.2016 - 04.2019
Medical Assistant
Diamondale Nursing Care Center
05.2013 - 05.2016
High School Diploma -
Frank Cody High School