Asia Dotson
Jackson,MS
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Server
Saltine's restaurants
Jackson, MS
01.2024 - 04.2024
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Checked food before serving it to customers.
- Monitored dining room for cleanliness and proper set-up at all times.
Sales Associate
Sam's Club
Pearl, MS
10.2023 - 04.2024
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Organized stockroom shelves according to size, color or style.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Handled customer complaints in a professional manner
Restaurant Hostess
Walk On's Sports Bistreaux
Ridgeland, MS
09.2022 - 09.2023
- Greeted customers and escorted them to their tables.
- Provided menus and answered questions about menu items and specials.
- Managed reservations, waitlists, and special requests for large parties.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Assisted with setting up banquet rooms for special events.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Restocked condiments, silverware, napkins, tablecloths. as needed.
Education
High School Diploma -
Raymond High School
Raymond, MS05-2022
Skills
- Customer Service
- Guest Services
- Retail Merchandising
- Merchandise Restocking
- Positive and professional
References
References available upon request.
Timeline
Server
Saltine's restaurants
01.2024 - 04.2024
Sales Associate
Sam's Club
10.2023 - 04.2024
Restaurant Hostess
Walk On's Sports Bistreaux
09.2022 - 09.2023
High School Diploma -
Raymond High School