ASIA EVANS
Kansas City,MO
Summary
Qualified individual with 10+ years in fast-paced customer service and medical environments. Calm and professional under pressure with superior people and computer skills and telephone etiquette.
Overview
12
12
years of professional experience
Work History
Medical Office Specialist
Kansas City Family Medical Care
Kansas City
08.2024 - Current
- Worked with providers schedules to ensure appropriate patient scheduling
- Greeted patients upon arrival at the office, checked-in patients, collected necessary paperwork, and provided directions to exam rooms.
- Worked closely with insurance providers to verify patient coverage.
- Maintained inventory of office supplies, equipment, and medications; ordered additional items when needed.
Specimen Accessioner
Labcorp
03.2023 - Current
- Responsible for performing specimen accessioning, sample sorting and data entry, preparing specimens in the lab to ensure accurate processing
- Opening and pouring specimens into secondary containers to prepare for analysis and testing
- Verifying patient demographic information matches the test requisition form submitted
- Entering data of patient information into the computer system for tracking purposes
- Unpacking and route specimens to their respective staging areas and pack and ship specimens to proper testing facilities when required
Patient Service Representative
University of Kansas Health Systems
04.2022 - 02.2023
- Registering patients prior to visit and/or upon arrival, including entering demographics, insurance verification, scanning and document preparation, updating documentation and processing of referrals/orders/appointment requests
- Checking patients in and out for appointments
- Working with providers schedules to coordinate requests
Quality Supervisor-Lab Tech-Donor Floor Tech
BPL Plasma-Biomat USA-CSL Plasma
Kansas City, MO
07.2013 - 05.2021
- Reviewing daily, weekly, monthly and annual records for compliance
- Monitoring employee practices daily, assessing processes for compliance to procedures, evaluating corrective and preventive actions
- Performing waste shipment reviews, writing and conducting investigations
- Reporting any supplies that have not met quality specifications and requirements and performing reviews in plasma freezers
- Training staff to ensure that the end product will be exceptional
- Ensuring guidelines of GMP's, SOP's, SDS's and Biohazardous Waste are followed
- Determining donor suitability, collecting and processing the plasma donation, and ensuring donor safety during the procedure
- Performing quality control, calibration, and instrument maintenance
- Maintaining the required records and performing proficiency testing
- Collecting and processing donor samples for processing and testing
- Labeling samples and freezes units for final packing
- Packs units for final shipment; packs samples and preparing shipping box to send samples to the testing lab
Education
CNA -
Job Corps
09.2010
High School Diploma -
Center High School
05.2010
Skills
- MS OFFICE
- Laboratory Experience
- Internal Audits
- FDA Regulations
- Quality Assurance
- CGMP
- Epic Knowledge
- Xifin Knowledge
- Office inventory management
- Appointment coordination
- Quality assurance
- HIPAA compliance
- OSHA compliance
- Patient registration
- Medical terminology
References
Malik Stephens, BPL Plasma-Biomat USA, Assistant Manager
Timeline
Medical Office Specialist
Kansas City Family Medical Care
08.2024 - Current
Specimen Accessioner
Labcorp
03.2023 - Current
Patient Service Representative
University of Kansas Health Systems
04.2022 - 02.2023
Quality Supervisor-Lab Tech-Donor Floor Tech
BPL Plasma-Biomat USA-CSL Plasma
07.2013 - 05.2021
CNA -
Job Corps
High School Diploma -
Center High School