Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laura Taylor

Medical Office Specialist
Leicester,NC

Summary

Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 4 months of relevant work experience to your team.

Overview

1
1
year of professional experience
1
1
year of post-secondary education

Work History

Medical Office Specialist

Mission Spine
Asheville, NC
01.2022 - Current
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Received, recorded and filed medical payments by check, cash and credit card.
  • Used [Software] to schedule appointments for doctor visits and procedures.
  • Called and faxed pharmacies to submit prescriptions and refills.

Shift Supervisor

KFC Restaurant
Asheville, NC
01.2021 - 12.2021
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Completed store opening and closing procedures and balanced tills.
  • Responded to and resolved customer questions and concerns.
  • Prepared, calibrated and monitored production levels to achieve targets.
  • Helped store management meet standards of service and quality in daily operations.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Collected and authorized payments of guests.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

Education

GED -

AB Tech
Asheville, NC
01.2009 - 10.2009

No Degree - Nursing

South College - Asheville
Asheville, NC
05.2001 -

Skills

Payment collection and processing

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Timeline

Medical Office Specialist

Mission Spine
01.2022 - Current

Shift Supervisor

KFC Restaurant
01.2021 - 12.2021

GED -

AB Tech
01.2009 - 10.2009

No Degree - Nursing

South College - Asheville
05.2001 -

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Laura TaylorMedical Office Specialist