Laura Taylor
Medical Office Specialist
Leicester,NC
Summary
Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 4 months of relevant work experience to your team.
Overview
1
1
year of professional experience
1
1
year of post-secondary education
Work History
Medical Office Specialist
Mission Spine
Asheville, NC
01.2022 - Current
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Received, recorded and filed medical payments by check, cash and credit card.
- Used [Software] to schedule appointments for doctor visits and procedures.
- Called and faxed pharmacies to submit prescriptions and refills.
Shift Supervisor
KFC Restaurant
Asheville, NC
01.2021 - 12.2021
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Completed store opening and closing procedures and balanced tills.
- Responded to and resolved customer questions and concerns.
- Prepared, calibrated and monitored production levels to achieve targets.
- Helped store management meet standards of service and quality in daily operations.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Collected and authorized payments of guests.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Education
GED -
AB Tech
Asheville, NC 01.2009 - 10.2009
No Degree - Nursing
South College - Asheville
Asheville, NC 05.2001 -
Skills
Payment collection and processing
Understanding of medical ethics
Follow-up skills
Industry software applications
Understanding of medical terminology
Clerical Support
Attention to Detail
Organization and Time Management
MS Office
Teamwork and Collaboration
Dependable and Responsible
Critical Thinking
Managing patient records
Transcription of medical notes
Timeline
Medical Office Specialist
Mission Spine
01.2022 - Current
Shift Supervisor
KFC Restaurant
01.2021 - 12.2021
GED -
AB Tech
01.2009 - 10.2009
No Degree - Nursing
South College - Asheville
05.2001 -