Asia Mckinney
Los Angeles,CA
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
8
8
years of post-secondary education
4
4
years of professional experience
Work History
Sales Associate
Savage X Fenty
Glendale, California
10.2025 - Current
- Enhanced sales goals through product knowledge, customer engagement, and effective upselling.
- Delivered personalized customer service by identifying needs and recommending products tailored to preferences.
- Utilized open-ended questions to engage customers and uncover their specific needs. to identify customers' needs.
- Maintained knowledge of current and future promotions to inform customer purchasing decisions.
- Communicated current sales, promotions, and brand initiatives to foster customer loyalty.
- Process cash, credit-card, and debit-card transactions accurately using point-of-sale systems and follow store procedures.
- Work collaboratively with team members in a fast paced retail environment and respond to customer questions and concerns.
Caregiver
In Home Services Support
Long Beach, CA
12.2022 - Current
- Provided personal care assistance to clients in daily living activities.
- Administered medications according to prescribed schedules and client needs.
- Assisted clients with mobility and transportation to appointments and social events.
- Provide dependable day-to-day support based on the individual needs of the client.
- Communicated effectively with families regarding client care and progress updates.
- Collaborated with healthcare professionals to coordinate comprehensive care plans for clients.
- Maintain a professional, respectful, and service-focused approach while working independently.
- Manage assigned responsibilities with attention to reliability, communication, organization, and safety.
Assistant Store Manager
Taste Vita Inc
Los Angeles, California
01.2024 - 06.2025
- Assisted in managing daily store operations and staff scheduling.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Resolved customer inquiries and complaints promptly to ensure satisfaction and solutions.
- Coordinated inventory management and stock replenishment processes.
- Reviewed incoming orders for accuracy and supported inventory control and organization
- Processed cash and credit-card transactions using POS systems with attention to accuracy.
- Implemented strategic marketing initiatives to drive revenue growth across multiple channels.
Education
Associate of Arts - Communications
Long Beach City College
Long Beach, CA 08.2018 - 06.2026
Long Beach Polytechnic
Long Beach, CASkills
- Sales expertise
- Customer service
- Upselling and cross selling
- Cash handling accuracy
- Inventory management
- Data entry
- Team collaboration
- Problem resolution
- Verbal and written communication
- Multi-tasking
- Problem-solving
- Energetic self-starter
Timeline
Sales Associate
Savage X Fenty
10.2025 - Current
Assistant Store Manager
Taste Vita Inc
01.2024 - 06.2025
Caregiver
In Home Services Support
12.2022 - Current
Associate of Arts - Communications
Long Beach City College
08.2018 - 06.2026
Long Beach Polytechnic