Asia Miranda
Tampa
Summary
Detail-oriented healthcare professional with extensive experience in office coordination, patient support, and administrative operations. Proven ability to manage schedules, maintain accurate records, and enhance daily clinic workflows while upholding confidentiality and compliance standards. Recognized for a compassionate and organized approach, along with strong communication skills that facilitate effective coordination between patients, providers, and staff. Dedicated to fostering a smooth and welcoming healthcare experience while supporting efficient team operations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Office Coordinator
SYNERGY HomeCare
04.2025 - Current
- Managed office operations, including scheduling appointments, coordinating meetings, and maintaining office supplies
- Assisted in the onboarding process of new employees by preparing workstations and providing necessary resources
- Maintained a clean and organized office environment to enhance productivity and efficiency
- Handled incoming calls and emails professionally, directing inquiries to appropriate staff members
- Prepared reports, presentations, and correspondence for internal and external communication purposes
- Implemented time management strategies that improved overall efficiency within the office
Home Health Aide
FirstLight Home Care
10.2024 - 03.2025
- Assist clients in their daily personal tasks, such as bathing or dressing.
- Perform housekeeping tasks, such as laundry, washing dishes, and vacuuming.
- Help to organize a client's schedule and plan appointments.
Youth Care Worker
Truecore Behavioral Solutions
03.2024 - 08.2024
- Supervises youth in all activities
- Maintains control of detained youth by giving directives.
- Counseling and/or utilizing appropriate levels of verbal or physical use of Protective Action Response (PAR) as needed to properly control detained youth in accordance with the departmental and facility policies and procedures.
Delivery Driver
Amazon DSP
10.2023 - 02.2024
- Ensure that all packages are delivered on time and in a proper condition.
- Loading and unloading vans each day.
- Managing up to 250+ delivery stops each day.
- Lifting and carrying packages up to 50lbs+ each day.
- Refuel vans as needed.
- Using technology and delivery applications during delivery activities.
HR Manager
Shango Logistics
01.2018 - 09.2023
- Develop and implement recruitment strategies to attract and hire qualified logistics staff (drivers)
- Conduct interviews, screen candidates, and make hiring decisions.
- Manage the onboarding process for new hires, ensuring a smooth transition into the company and the logistics environment.
Front Desk Receptionist
Hilton
05.2020 - 12.2021
- Meeting and greeting clients.
- Answering and forwarding phone calls.
- Manage guest bookings and reservations.
- Respond to all guest questions and requests.
- Assist with administrative and clerical tasks as needed.
Marketing Rep
Hard Rock
04.2019 - 05.2020
- Greeting and providing personalized service for VIP Clients.
- Having the ability to be discrete and keep confidential all interactions with VIP Guests
- Participating in marketing events such as concerts,, specialty events
- Lead Team Members into the right position on Job duties.
Telesales Agent
OneTouch Direct
06.2017 - 08.2018
- Answering incoming calls and potentially making outbound calls based off of sale.
- Take and process orders to meet sales quotas.
- Manage repeat purchases, which provides opportunities to cross-sell existing customers.
- Offer additional products or services based on past purchasing behavior.
Education
High school diploma -
Chambersburg Area Shs
Chambersburg, PA06.2015
No Degree - Clinical Psychology
HCC
Brandon, FL05-2027
Skills
- Spreadsheet charts
- Patient interaction
- Negotiation
- Social media content creation
- B2B sales
- Medicare
- Schedule coordination
- Office administration
- Office management
- Customer service
Certification
- HHA March 2025 to Present
- CPR Certification June 2024 to Present
- Certified Alzheimer's Disease And Dementia Care Trainer (CADDCT)
- First Aid Certification
- Food Handler Certification
- Driver's License
- Infant & Toddler Certification
- RBT Certification
- Child Development Associate Certification
Languages
Multilingual
Timeline
Office Coordinator
SYNERGY HomeCare
04.2025 - Current
Home Health Aide
FirstLight Home Care
10.2024 - 03.2025
Youth Care Worker
Truecore Behavioral Solutions
03.2024 - 08.2024
Delivery Driver
Amazon DSP
10.2023 - 02.2024
Front Desk Receptionist
Hilton
05.2020 - 12.2021
Marketing Rep
Hard Rock
04.2019 - 05.2020
HR Manager
Shango Logistics
01.2018 - 09.2023
Telesales Agent
OneTouch Direct
06.2017 - 08.2018
High school diploma -
Chambersburg Area Shs
No Degree - Clinical Psychology
HCC