Summary
Overview
Work History
Education
Skills
Timeline
Generic

Asia Pao Le

Stockton,CA

Summary

Excelled as a Digital Personal Shopper at Walmart by enhancing client loyalty through personalized experiences and demonstrating exceptional customer service. Have adeptness in planning and organization, coupled with a strong ability to prioritize tasks, significantly boosted order accuracy and timeliness. Play a key role in mentoring new team members, fostering a culture of professional growth and collaboration. After working here for about 2 years, Became an experienced retail team member who is adept at picking the best quality items to meet shopper needs, good organizational and time management skills, and knowledge regarding substitution policies and payment procedures.

Overview

2
2
years of professional experience

Work History

Digital Personal Shopper

Walmart
Stockton, CA
07.2022 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
  • Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.
  • Manage over 100 incoming online shopping orders and deliveries, ensuring timely receipt of purchases.
  • Increased client loyalty with personalized shopping experiences, ensuring their style and budget requirements were met.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.

Education

Associate of Arts - Sociology

San Joaquin Delta College
Stockton, CA
07.2024

High School Diploma -

Ronald E. McNair High School
Stockton, CA
06.2022

Skills

  • Customer Service
  • Attention to Detail
  • Planning and Organization
  • Decision-Making
  • Flexible Schedule
  • Prioritizing Orders
  • Multitasking
  • Active Listening
  • Adaptability
  • Time management abilities
  • Team Collaboration
  • Reliability

Timeline

Digital Personal Shopper

Walmart
07.2022 - Current

Associate of Arts - Sociology

San Joaquin Delta College

High School Diploma -

Ronald E. McNair High School
Asia Pao Le