Asia Williams
Decatur,GA
Summary
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.
Overview
10
10
years of professional experience
Work History
Front Desk Receptionist
Beautiful Smiles Dental Center
10.2022 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Scheduler
Wellstar
03.2021 - 10.2022
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
- Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
Receptionist
Coast Dental
03.2015 - 02.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
Education
Associate of Applied Science - Business Office Admin
Atlanta Technical
Atlanta Ga05-2007
High School Diploma -
Mcnair High School
Atlanta Ga 05-2004
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Scheduling
- Appointment scheduling
- Office administration
Timeline
Front Desk Receptionist
Beautiful Smiles Dental Center
10.2022 - Current
Scheduler
Wellstar
03.2021 - 10.2022
Receptionist
Coast Dental
03.2015 - 02.2019
Associate of Applied Science - Business Office Admin
Atlanta Technical
High School Diploma -
Mcnair High School
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