Summary
Overview
Work History
Education
Skills
Timeline
Generic

Asia Wilson

Milwaukee,WI

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

9
9
years of professional experience

Work History

Phlebotomist

Columbia St. Mary's Hospital
06.2022 - 08.2024
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.

Customer Service/Call Center Associate

Sprint Wireless
01.2020 - 02.2022
  • Assisted customers by answering questions and responding to inquiries.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Responded to customer requests for products, services, and company information.

Manager

Red Lobster
Wauwatosa, WI
01.2017 - 12.2019
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Sales Associate

Cricket Wireless
01.2016 - 01.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.

Education

Phlebotomy Technician Program -

Trinity Allied Health Career Academy
Milwaukee, WI
01.2021

General Education

Nathan Hale High School
West Allis, WI
06.2016

Skills

  • Patient support
  • Data entry
  • Paperwork processing
  • Recording data
  • Quality control guidelines
  • Technical troubleshooting
  • Multitasking Abilities
  • Time management
  • Teamwork and collaboration
  • Attention to detail
  • Customer service
  • Organizational skills
  • Excellent communication
  • Problem-solving
  • Decision-making
  • Data confidentiality
  • Team leader

Timeline

Phlebotomist

Columbia St. Mary's Hospital
06.2022 - 08.2024

Customer Service/Call Center Associate

Sprint Wireless
01.2020 - 02.2022

Manager

Red Lobster
01.2017 - 12.2019

Sales Associate

Cricket Wireless
01.2016 - 01.2017

Phlebotomy Technician Program -

Trinity Allied Health Career Academy

General Education

Nathan Hale High School
Asia Wilson