Summary
Overview
Work History
Education
Skills
Quote
Timeline
OperationsManager
Angel Lee

Angel Lee

Associate Marketing Operations Manager
Chicago,IL

Summary

Detail-oriented and enthusiastic associate marketing operations manager with extensive knowledge of email marketing, social media and overall digital marketing. Dynamic individual with proven history of innovative and effective marketing. Committed to accurate and detailed research.

Overview

5
5
years of professional experience

Work History

Associate Marketing Operations Manager

Allstate Identity Protection
Chicago, IL
05.2022 - Current
  • Automated Trustpilot review program, eliciting reviews from subscribers at a timely basis after remediation case is closed
  • Launched 14 email program to 800,000 subscribers
  • Boosted brand awareness while managing external marketing campaigns and programs
  • Managed workflow between internal stakeholders and agency, coordinating documents, planning, and creative material distribution
  • Maintained documentation, detailing assignments, in-progress work and completed project milestones.

Marketing Operations Specialist

NMI
Chicago, IL
09.2021 - 05.2022
  • Configured, tested, and launched email marketing programs and landing pages
  • Performed A/B testing to define and execute enhancements to productivity, open rates, conversion rates
  • Managed and reported on demand generation campaigns to internal stakeholders
  • Maintained marketing automation integration with CRM and assist in the integration of additional platforms as needed
  • Continuously analyzed operational processes to find and implement new efficiencies

Marketing Associate

Centrica Business Solutions
Chicago, Illinois
02.2021 - 09.2021
  • Worked closely with sale teams to create email marketing and paid search campaigns to ensure accurate messaging and precise targeting
  • Created more efficient project tracking system by introducing project management software that increased transparency on projects in system and led to faster delivery times
  • Managed marketing calendar by tracking project progress and reporting to all internal stakeholders
  • Deployed email campaigns on weekly basis via Pardot to increase product awareness and sales

Communications Associate - Rotational Program

SC Johnson & Son, Inc.
Racine, Wisconsin
01.2019 - 01.2021
  • Rotational program that supported the Reputation Management, Public Affairs, Lifestyle (Acquisitions), and Global Communication team:
  • Crafted digital, written, and paid marketing and promotional corporate communication materials
  • Championed efforts to activate social accounts on Instagram, Facebook, and Twitter

Education

Bachelor of Arts - Journalism - Strategic Communications

University of Wisconsin - Madison
Madison, Wisconsin
09.2014 - 5 2018

Skills

    Pardot

Microsoft Excel

Hootsuite

Mailchimp

Project Management

Campaigns Management

Copywriting

SEM

SQL

HTML/CSS

Email marketing platforms

Salesforce

Confluence

Stakeholder management

Quote

How many ideas have there been in the history of the human race that were unthinkable ten years before they appeared?
Fyodor Dostoevsky

Timeline

Associate Marketing Operations Manager

Allstate Identity Protection
05.2022 - Current

Marketing Operations Specialist

NMI
09.2021 - 05.2022

Marketing Associate

Centrica Business Solutions
02.2021 - 09.2021

Communications Associate - Rotational Program

SC Johnson & Son, Inc.
01.2019 - 01.2021

Bachelor of Arts - Journalism - Strategic Communications

University of Wisconsin - Madison
09.2014 - 5 2018
Angel LeeAssociate Marketing Operations Manager