Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

ASMA AYUB

Sugar Land

Summary

Dynamic Electronic Support Supervisor at Continental Airlines, adept at team management and task delegation. Achieved improved accountability through clear performance expectations and streamlined processes, enhancing efficiency and response times. Collaborated cross-departmentally to deliver comprehensive solutions, leveraging strong teamwork and analytical skills to drive measurable results.

Overview

10
10
years of professional experience

Work History

ELECTRONIC SUPPORT SUPERVISOR

Continental Airlines
07.2000 - 08.2010
  • Established clear performance expectations for the support team, resulting in improved accountability and measurable results.
  • Analyzed performance metrics to identify areas for improvement and implement targeted strategies.
  • Streamlined support processes for increased efficiency and improved response times.
  • Collaborated with other departments to address customer needs diligently and provide comprehensive solutions.

Education

BBA - Marketing

University of Houston, Victoria
Sugar Land, TX
05-2012

Skills

  • Team management
  • Task delegation
  • Feedback delivery
  • Teamwork and collaboration
  • Expert in Excel, MS, and Powerpoint

Languages

English
Hindi
Urdu
Punjabi

Timeline

ELECTRONIC SUPPORT SUPERVISOR

Continental Airlines
07.2000 - 08.2010

BBA - Marketing

University of Houston, Victoria

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