Asma Akter
Staten Island,NY
Summary
Dynamic and results-oriented professional with a proven track record at Amazon, adept in customer service and team collaboration. Excelled in enhancing customer satisfaction and streamlining operations, demonstrating exceptional work ethic and cash handling abilities. Achieved significant improvements in efficiency and customer repeat business through active engagement and empathy.
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Friendly and reliable [Job Title] offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
3
3
years of professional experience
Work History
Cashier
Dunkin Donuts & Baskin Robbins
05.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Warehouse Worker
Amazon
11.2023 - 12.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
Education
Associate of Applied Science - Business Administration And Management
College of Staten Island
Staten Island, NY06-2025
High School Diploma -
Bandar Girls High School And College
Port Colony, Chittagong, Bangladesh04-2019
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Team collaboration
- Refunds and exchanges
Languages
Bengali
Native or Bilingual
English
Full Professional
Hindi
Limited Working
Timeline
Warehouse Worker
Amazon
11.2023 - 12.2023
Cashier
Dunkin Donuts & Baskin Robbins
05.2022 - Current
Associate of Applied Science - Business Administration And Management
College of Staten Island
High School Diploma -
Bandar Girls High School And College
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