Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Asma Mushtaq

Asma Mushtaq

Pharmacy Technician
Carteret,NJ

Summary

Dynamic Pharmacy Technician with CVS Pharmacy experience, excelling in medication dispensing and patient education. Proven ability to enhance workflow and resolve customer inquiries with empathy, fostering loyalty. Strong skills in drug safety and problem-solving, ensuring compliance with pharmacy ethics and promoting patient confidentiality. Committed to optimizing patient care and satisfaction.

Overview

5
5
years of professional experience
2
2
Certifications
3
3
Languages

Work History

Pharmacy Technician

CVS Pharmacy
11.2023 - Current
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.

Customer Service Representative

M&M Home Improvement Inc
12.2019 - 11.2023
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.

Education

Allied Health Pre-Professional - Health Care Management

Middlesex County College
Edison, NJ
05.2001 -

Skills

Drug safety

Accomplishments

  • Resolved product issue through consumer testing.
  • Earned an associates degree in pharmacy Allied Health pre-professional with a gpa of 3.58.

Certification

Licensed Pharmacy Technician - State Boards of Pharmacy.

Timeline

Pharmacy Technician

CVS Pharmacy
11.2023 - Current

Customer Service Representative

M&M Home Improvement Inc
12.2019 - 11.2023

Allied Health Pre-Professional - Health Care Management

Middlesex County College
05.2001 -

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Asma MushtaqPharmacy Technician