Asra Vhora
Chicago,IL
Summary
Detail-oriented individual with a background in Computer and Information Sciences. Manages tasks such as guest check-in and data analysis effectively, utilizing strong analytical and problem-solving skills. Committed to enhancing customer satisfaction and supporting team collaboration in technology roles.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Country Inn & Suites By Radisson
Chicago, IL
01.2024 - Current
- Managed guest check-in and check-out processes efficiently to enhance customer satisfaction.
- Provided accurate information about hotel services, local attractions, and amenities to guests.
- Coordinated reservations and maintained booking systems to ensure optimal room allocation.
- Assisted in handling guest inquiries and resolving issues promptly to foster positive experiences.
- Maintained cleanliness and organization of front desk area to uphold professional appearance.
- Processed payments and managed cash transactions with a focus on accuracy and security.
- Collaborated with housekeeping team to ensure timely room availability for incoming guests.
- Scheduled, coordinated and confirmed appointments and meetings.
Intern
World Kinect
Chicago, IL
04.2023 - 11.2023
- Conducted research to support operational strategies and improve service offerings.
- Assisted in the development of process documentation for internal training programs.
- Collaborated with cross-functional teams to streamline communication and project execution.
- Analyzed data trends to identify opportunities for service enhancements and cost reductions.
Education
Bachelor of Science - Computer And Information Sciences
East West University
Chicago, IL06-2026
Skills
- Customer service
- Attention to detail
- Time management
- Microsoft Excel
- Data analysis
- Problem solving
- Decision-making
- Listening skills
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Front Desk Receptionist
Country Inn & Suites By Radisson
01.2024 - Current
Intern
World Kinect
04.2023 - 11.2023
Bachelor of Science - Computer And Information Sciences
East West University
Deans List year 2023,2024,2025
Recognized on the Dean’s List consecutively from 2023 through 2025 for maintaining a GPA of 3.5 and above while demonstrating consistent academic excellence across all coursework. Achieved strong performance in multiple subjects through dedication, time management, analytical thinking, and commitment to continuous learning and professional growth.