Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic
Assata Smith

Assata Smith

Durham,NC

Summary

Versatile team member with a background in retail sales, warehouse package processing, and youth activity leadership. Known for customer engagement, time management, safety awareness, and conflict resolution, with steady support for merchandise organization, order preparation, and smooth daily operations.

Overview

3
3
years of professional experience

Work History

Sales Associate

Designer Shoe Warehouse
01.2026 - Current
  • Processed purchases, returns, and exchanges at the register, ensuring efficient transaction flow.
  • Provide friendly, knowledgeable customer service.
  • Assisted customers in locating shoe sizes and accessories to enhance their shopping experience.
  • Answer questions about products, promotions, and store policies.
  • Educated customers on store rewards and the loyalty program to increase membership engagement.
  • Restock shelves and organize merchandise on sales floor.
  • Returned misplaced items to designated locations.
  • Unloaded shipments and supported inventory management.
  • Prepare and package online orders for pickup or delivery.

Package Handler

Federal Express
06.2025 - 10.2025
  • Sorted packages in the FedEx sort facility by destination and service type.
  • Scanned packages in and out of the warehouse for efficient shipment processing.
  • Scanned package labels using handheld devices and conveyor systems.
  • Loaded and unloaded trailers following Federal Express safety procedures.
  • Organized trucks for timely package delivery.

Camp Counselor

YMCA YMCA of the triangle
Southeast Raleigh, NC
05.2023 - 08.2023
  • Organized and supervised camp activities such as swimming, canoeing, arts and crafts, hikes, and sports.
  • Assisted in developing weekly lesson plans for various age groups.
  • Assisted with the set up and preparation of sports equipment for camp activities.
  • Organized competitions between teams and supervised the scoring process.
  • Provided individual instruction when needed to help improve the skills of certain players.
  • Performed housekeeping tasks to maintain cleanliness and organization in facilities.

Education

Bachelor of Science - Psychology

North Carolina Central University
Durham
05-2028

High School Diploma -

Heritae High School
Wake Forest, NC
06-2024

Skills

  • Customer service
  • Customer engagement
  • Customer relationships
  • Sales strategies
  • Sales reporting
  • Data analysis
  • Active listening
  • Customer engagement

Affiliations

  • YMCA leadership (2017-2020)
  • Chick-fil-A Leader Academy(2022-2024)
  • Delta Gems (2021- June 2024 )
  • Aspiring Eagles Academy ( July 2024- present)
  • Lady Eagle Development ( September 2024- present)
  • Kids to College Mentor (February 2025- Dec.2025 )
  • Nixon Thorpe/ Psychology Club (Sept 2025- Present)
  • Uptop Eagles ( Sept 2025- present)
  • Rhythm Riders (Sept.2025- present)
  • Eagle Tour Guide (August.2026 - present)

Timeline

Sales Associate

Designer Shoe Warehouse
01.2026 - Current

Package Handler

Federal Express
06.2025 - 10.2025

Camp Counselor

YMCA YMCA of the triangle
05.2023 - 08.2023

Bachelor of Science - Psychology

North Carolina Central University

High School Diploma -

Heritae High School
Assata Smith