Assiya Nurmanbetova
Schaumburg,Illinois
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Sales Associate
TJX Companies
09.2022 - 10.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Processed payments and provided receipts to establish proof of transaction.
Retail Sales Associate
Omar Group LLC
10.2012 - 10.2016
- Greeted customers and helped with product questions, selections, and purchases.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Managed cash register after end of shift to balance and record accurate transactions.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Education
Bachelor of Arts - German Language And Literature
Pavlodar State University
Pavlodar, Kazakhstan06.2001
Skills
- Customer Service
- Teamwork and Collaboration
- Reliable and punctual
- Cash Register Operation
- Client Service
- Inventory Control
- Problem-solving skills
- Listening Skills
Timeline
Sales Associate
TJX Companies
09.2022 - 10.2023
Retail Sales Associate
Omar Group LLC
10.2012 - 10.2016
Bachelor of Arts - German Language And Literature
Pavlodar State University