Aster Ebit
Seattle,WA
Summary
Proven track record in enhancing customer experiences and sales outcomes, notably at Monat Global Inc., where strategic marketing and strong client relationships boosted sales revenue. Skilled in cash handling and exceptional at customer service, demonstrating time management and listening skills. Achieved significant first impressions and resolved issues efficiently, fostering a professional environment.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Crown Plaza Hotel
07.2022 - 09.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Cashier
Chic-Fil-A
02.2022 - 07.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Retail Sales Associate
Seattle Shirt
06.2021 - 10.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Sales and Marketing Partner
Monat Global Inc.
05.2020 - 08.2020
- Coordinated events aimed at attracting potential clientele leading to increased customer acquisition.
- Utilized CRM software to track leads, manage contacts, and maintain customer relationships for improved sales results.
- Delivered engaging presentations to prospective clients, showcasing product features, benefits, and competitive advantages that led to increased sales conversions.
- Increased sales revenue by implementing targeted marketing strategies and building strong client relationships.
Education
Certificate - Entrepreneurship
North Seattle Community College
Seattle, WA06.2024
Skills
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
Timeline
Front Desk Receptionist
Crown Plaza Hotel
07.2022 - 09.2023
Cashier
Chic-Fil-A
02.2022 - 07.2022
Retail Sales Associate
Seattle Shirt
06.2021 - 10.2021
Sales and Marketing Partner
Monat Global Inc.
05.2020 - 08.2020
Certificate - Entrepreneurship
North Seattle Community College
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