Astrid Boror

Sa

• Assisted customers with product selection and inquiries, ensuring a positive shopping experience.
• Maintained knowledge of current promotions and sales to inform customer decisions.
• Handled cash register transactions accurately, providing efficient service at checkout.
• Restocked merchandise on shelves, ensuring optimal product visibility and organization.
• Collaborated with team members to achieve store sales goals through effective communication.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Helped customers locate products and checked store system for merchandise at other sites.

Sales associate, customer service and also helped with security and organizing

• Monitored inventory levels, reporting shortages to management for prompt replenishment.
• Answered customer questions about sizing, accessories, and merchandise care.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Engaged with customers to build rapport and loyalty.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Solved customer challenges by offering relevant products and services.