Astrid Perez
League City,TX
Summary
Proven track record in enhancing customer satisfaction and loyalty at Banana Republic, adept in customer service and product knowledge. Excelled in multitasking and organization, significantly contributing to team success. Leveraged attention to detail to stay ahead of fashion trends, driving repeat business through expert styling advice.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
La Brisa
02.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Sales Associates
Luxottica
11.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Stylist
Banana Republic
05.2023 - 11.2023
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
- Monitored current trends to understand fashions and better serve customer needs.
Receptionist
Bay Colony Debtal
06.2023 - 10.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
Server
Landry’s
10.2022 - 07.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Dickinson High School
Dickinson Skills
- Customer Service
- Product Knowledge
- Multitasking and Organization
- Attention to Detail
Certification
Food handlers
Languages
Spanish
Native or Bilingual
Timeline
Server
La Brisa
02.2024 - Current
Sales Associates
Luxottica
11.2023 - Current
Receptionist
Bay Colony Debtal
06.2023 - 10.2023
Stylist
Banana Republic
05.2023 - 11.2023
Server
Landry’s
10.2022 - 07.2023
Dickinson High School
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