Astrid Perez
Los Angeles,CA
Summary
Professional with extensive experience in customer-facing roles, demonstrating excellence in high-pressure environments focused on task efficiency. Proficient in cash handling, inventory management, and customer service, facilitating seamless transaction processes. Strong communicator with proven problem-solving skills and adaptability to meet varied customer needs, enhancing satisfaction levels. Dedicated to fostering positive team dynamics through effective collaboration and support.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cashier
Lowes Distribution Center
Burbank, CA
02.2024 - Current
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Accepted cash and credit card payments, issued receipts and provided change.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Conducted price checks for special orders or discounts as requested by customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Followed company security procedures for handling large sums of money.
- Maintained work area and kept cash drawer organized.
Education
Forensics - Administration Of Justice
East Los Angeles College
Monterey Park, CA06-2025
High School Diploma -
Social Justice Leadership Academy Magnet
Los Angeles, CA06-2023
Skills
- Customer service
- Team collaboration
- Patience and empathy
- Cooperative attitude
- Retail operations
- Team leadership
- Problem-solving abilities
- Organizational growth
- Creative thinking
- Clear communication
- Adaptable and flexible
- Work ethic and integrity
- Team building
- Time management
Languages
Spanish
Professional
Accomplishments
- Full-Time Deans Honor List-06/17/2024
- Full-Time Deans Honor List-01/03/2025
Affiliations
I train in martial arts, specifically Taekwondo. I trained for a year when I was 4 years old, and then I started training again in 2021 and have been training since. I am now a first-degree black belt.
I played in the mariachi band during middle school and learned to play an acoustic guitar.
Certification
- First degree completion ID and certificate awarded by Kukkiwon World Taekwondo Headquarters.
Classes I have completed in my field of study
- ADM JUS 005-Criminal Investigation
- ADM JUS 075- Introduction To Corrections 01
- ADM JUS 172- Criminalistics 01
- ADM JUS 001- Introduction Administration Of Justice
- ADM JUS 173- Criminalistics 02
- ADM JUS 062- Fingerprint Classification
- ADM JUS 002- Concept/Criminal Law
- ADM JUS 174- Offender Profiling In Criminal Investigation (In Progress)
- ADM JUS 285- Directed Study (In Progress)
- ADM JUS 428- Ethics In Forensic Science (In Progress)
Timeline
Cashier
Lowes Distribution Center
02.2024 - Current
Forensics - Administration Of Justice
East Los Angeles College
High School Diploma -
Social Justice Leadership Academy Magnet
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