Astrid Soto Duarte
Dover Plains
Summary
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
7
7
years of professional experience
2020
2020
years of post-secondary education
1
1
Certification
Work History
Server
Darlys house
Pawling
02.2022 - 08.2025
- Provided excellent customer service to enhance dining experience.
- Took accurate orders and communicated them to kitchen staff.
- Delivered food and drinks promptly to tables and guests.
- Managed cash register and processed payments efficiently.
- Assisted in maintaining cleanliness of dining area and utensils.
- Resolved customer complaints with professionalism and care.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Assisted in training new servers.
- Explained menu items, describing ingredients and cooking methods upon request.
- Prepared checks, itemizing total meal costs and taxes.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Putnam Ridge
Nursing Assistant
Brewster
07.2019 - 01.2020
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Assisted patients with daily living activities and personal hygiene.
- Monitored vital signs and reported changes to nursing staff.
- Supported nursing staff during medical procedures and treatments.
- Assisted patients with their activities of daily living, including eating, grooming, toileting, ambulation, and hygiene.
Resident Assistant
The Grand
Pawling
11.2018 - 03.2019
- Facilitated resident events to enhance community engagement and social interaction.
- Assisted residents with daily living activities and addressed individual needs promptly.
- Maintained common areas to ensure cleanliness and a welcoming environment for residents.
- Made beds daily and performed light housekeeping duties in resident apartments and common areas.
Education
Certified Nursing Asistant - Nursing Assistant Connecticut License
Northeast Medical Institute
04.2025 - 08.2025
Dover High School
Dover Plains NY , NYCertified Nursing Asistant - Nursing Asistant
Dutchess Boces
09.2017 - 06.2018
Skills
- Customer service
- Menu explanation
- Dining customer service
- Food safety
- Patient care
- Vital signs monitoring
- Problem solving
- Behavior redirection
- Patient care and safety
- Direct patient care
Languages
Spanish
Native/ Bilingual
Certification
- Certified
Timeline
Certified Nursing Asistant - Nursing Assistant Connecticut License
Northeast Medical Institute
04.2025 - 08.2025
Server
Darlys house
02.2022 - 08.2025
Putnam Ridge
Nursing Assistant
07.2019 - 01.2020
Resident Assistant
The Grand
11.2018 - 03.2019
Certified Nursing Asistant - Nursing Asistant
Dutchess Boces
09.2017 - 06.2018
Dover High School