Astrid Villarreal Alejandre
Bend,OR
Summary
Dynamic pharmacy clerk with a proven track record at Costco Wholesale Corp, adept at safeguarding patient confidentiality and enhancing operational efficiency. Skilled in cash handling and payment processing, I excel in providing exceptional customer service while maintaining HIPAA compliance. Recognized for training new employees and streamlining workflows to boost team performance.
Outside of work life, I enjoy baking while combining new flavors, exploring new towns and spending as much time with my daughter doing this activities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Pharmacy Clerk
Costco Wholesale Corp
10.2016 - Current
- Verified prescription information prior to entry in pharmacy computer system.
- Established and maintained patient profiles, updating organizational database with current information.
- Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
- Collaborated with pharmacy team members to address customer concerns or inquiries promptly and professionally.
- Provided exceptional service to diverse customers through clear communication, empathy, and cultural sensitivity skills.
- Safeguarded patient privacy by maintaining strict adherence to HIPAA regulations during all customer interactions.
- Trained new employees on pharmacy procedures, policies, and safety protocols to ensure consistent quality across the team.
Bakery Production Worker
Costco Wholesale Corp
10.2016 - Current
- Maximized freshness of baked goods by closely monitoring oven temperatures and adjusting as needed for optimal results.
- Assisted in the preparation of bakery displays, ensuring an attractive presentation of products to entice customer purchases.
- Demonstrated adaptability by quickly learning and fulfilling various roles within the bakery operation as needed, including mixing doughs, shaping pastries, and operating ovens.
- Upheld stringent cleanliness standards by thoroughly sanitizing all work surfaces, utensils, and equipment after each use.
- Supported efficient bakery operations through effective communication with team members regarding task assignments and workflow adjustments.
Education
No Degree - American Sign Language
Chemeketa Community College
Salem, ORNo Degree - Graphic And Digital Design
El Paso Community College
El Paso, TXAssociate of Applied Science - Baking And Pastry Arts
Central Oregon Community College
Bend, OR06-2026
Skills
- Answering customer questions
- Verifying orders
- Receiving incoming supplies
- OTC recommendations
- Records updating
- Cash handling accuracy
- HIPAA compliance
- Payment processing
Languages
Spanish
Native or Bilingual
Certification
OLCC
Serve Safe
Timeline
Pharmacy Clerk
Costco Wholesale Corp
10.2016 - Current
Bakery Production Worker
Costco Wholesale Corp
10.2016 - Current
No Degree - American Sign Language
Chemeketa Community College
No Degree - Graphic And Digital Design
El Paso Community College
Associate of Applied Science - Baking And Pastry Arts
Central Oregon Community College
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