Asucena Tapia
Chicago,IL
Summary
Dynamic and dedicated professional with proven customer service skills honed at Higgins Shell Mart Inc. Expert in cash handling and point-of-sale systems, consistently enhancing customer experiences through patience and empathy. Recognized for maintaining a clean and efficient checkout area, ensuring safety and satisfaction for all patrons. Bilingual communicator committed to excellence.
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
11
11
years of professional experience
Work History
Cashier
Higgins Shell Mart Inc.
Chicago, IL
05.2015 - 04.2026
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries and store policies to enhance shopping experience.
- Maintained clean and organized checkout area to promote safety and efficiency.
- Handled cash, credit, and debit transactions while balancing register at shift end.
Education
Medical Assistant -
Coyne College
ILNo Degree -
Wilbur Wright College
Chicago, ILSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Order taking
- Cash register systems
- ID verification
- Problem-solving
- Bilingual
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Higgins Shell Mart Inc.
05.2015 - 04.2026
Medical Assistant -
Coyne College
No Degree -
Wilbur Wright College