Asuncion Empiso
Sales Associate/Cashier
Doha,Qatar
Summary
Dedicated Sales professional with history of success achieving customer satisfaction, retention and referrals through continuous provision of top quality service. Blending strong analytical and communication skills to identify and address individual client needs, recommending and effectively promoting products in alignment with preferences. Strategically driving full sales lifecycles, overseeing efforts of teams across high-traffic retail environments.
Overview
15
15
years of post-secondary education
11
11
years of professional experience
Work History
Sales Associate
Al Futtaim Group
Doha, Qatar
02.2016 - Current
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Completed orders through [Type] system and organized product deliveries to meet customer timetables.
- Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained records related to sales, returns and inventory availability.
- Prepared cash deposits with zero discrepancies.
- Solved customer challenges by offering relevant products and services.
- Maintained organized, presentable merchandise to drive continuous sales.
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
Sales Associate
Al Khalidi Trading And Services
Doha, Qatar
07.2011 - 10.2016
- Maintenance of the sales floor while showcasing our products that include garden sets, apparels, kitchen wares, home decorations, gift items,a nd non-precious jewelries.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Maintained records related to sales, returns and inventory availability.
- Prepared cash deposits with zero discrepancies along with excellence toward point of sale operation.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Sales Associate
Tiongsan Deprtment Store
La Trinidad, Benguet
12.2010 - 04.2011
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and most of the time succeeded increasing revenue.
- Organized racks and shelves of products and consistently maintained product's appeal to the customers.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Answered questions about store policies and concerns to support positive customer experiences.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Checked prices for customers and processed items sold by scanning barcodes.
- Reviewed and resolved differences between accounting information and cash drawer.
Education
Bachelor of Science - Agribusiness Operations
Benguet State University
Benguet, Philippines 06.2006 - 04.2021
Skills
Point of sale knowledge
Store merchandise stocking
Customer assistance
Drawer management
Basic math skills
Bagging and packaging
Cash register systems
Retail merchandising
Refunds and exchanges
Customer service
Cultural awareness
Multitasking abilities
Timeline
Sales Associate
Al Futtaim Group
02.2016 - Current
Sales Associate
Al Khalidi Trading And Services
07.2011 - 10.2016
Sales Associate
Tiongsan Deprtment Store
12.2010 - 04.2011
Bachelor of Science - Agribusiness Operations
Benguet State University
06.2006 - 04.2021