I am an international medical graduate. I have passed the USMLE exams and worked as a medical assistant to gain experience in the U.S. healthcare system. In that role, I also completed prior authorization for medications and imaging and trained new medical assistants. I have worked in Family Medicine, OB/GYN, and Pediatrics.
While working in these departments, I met managers who were supportive and invested in staff growth, not only at work but also in their careers. Their leadership style made me curious about healthcare management. I now want to become a healthcare administrator and use my clinical background, MHA education, and administrative experience to grow in this career path.
Work History
Medical Assistant
4 Months
Dell Children’s Medical Center | 11.2022 - 03.2023
Coordinated patient check-in/check-out, appointment scheduling, and follow-up to enhance patient flow.
Took patient’s vitals, blood glucose hemoglobin A1c & ketone tests.
Downloaded patient’s blood glucose and continuous glucose monitor readings from Dexcom, Tandem, Glooko & Free Style Libre applications.
Facilitated prior authorization process for MRI of brain and pelvis, ensuring timely access to necessary imaging.
Retrieved medical records for patients before their upcoming appointments.
Retrieved lab results from LabCorp and Esoterix and provided genetic test kits to patients per provider’s instructions; obtained genetic test results from Invitae.
Worked closely with ARA & Dell children’s imaging regarding scheduling and getting imaging results.
Triaged calls from labs regarding lab results and from providers concerning referrals, streamlining communication between care teams.
Supported patient care in pediatric endocrinology department.
Medical Assistant
4 Months
Ascension Seton | 05.2022 - 09.2022
Collected comprehensive patient histories, ensuring efficient check-in and check-out processes.
Called and educated patients about pre-colonoscopy preparation steps.
Educated patients on pre-colonoscopy preparation steps to enhance compliance and understanding.
Effectively handled prior authorization process for prescription drugs and procedures like barium swallow.
Trained to administer intramuscular injections such as pneumovax and Hepatyrix.
Called patients and informed them of lab results and plan of care.
Called pharmacy, helped patients with clarifying and refilling prescriptions.
Retrieved medical records for new patients before upcoming appointments.
Retrieved and organized medical records for new patients, facilitating smooth appointment flow.
Worked in gastroenterology department
Medical Assistant
3 Years 4 Months
Dell Children’s Medical Center | 01.2019 - 05.2022
Demonstrated proficiency in taking patient comprehensive history and vitals and obtaining prior authorization for injectable biologic medications, steroid injections, inpatient, biologic infusions, imaging, physical therapies, and genetic tests.
Triaged phone calls for clinic as a customer service representative, retrieving complete clinical documents for new patients from PCP’s office before first visit.
Called and informed parents regarding the patient’s lab, imaging results, and physician’s action plan.
Coordinated appointment scheduling and follow-up while monitoring clinic inventory with nursing staff.
Led clinic operations during pandemic, managing duties of absent medical assistants to ensure continuity of care.
Involved in maintaining office supplies and ordering medical supplies.
Supported pediatric rheumatology team in patient care.
Medical Assistant
5 Months
Gynics Associates | 03.2018 - 08.2018
Collected patient history and performed physical exams, including urine dipstick and pregnancy tests, to support accurate diagnosis and treatment.
Took patient history and physical, including urine dipstick and pregnancy tests.
Organized obstetrics and gynecology charts and triaged phone calls to enhance communication for provider and clinic.
Prepared exam rooms and managed supplies to ensure readiness for patient care.
Gynecology and Obstetrics
Externship
1 Month
Williamson Surgery Center | 01.2018 - 02.2018
Prepared pre-op rooms for surgeries and assembled surgery, endoscopy, and eye surgery packs in PACU to ensure readiness for procedures.
Facilitated efficient patient care by keeping exam rooms well-maintained and fully supplied.
Escorted patients from surgery center in wheelchairs, delivered biopsy samples to lab, removed intravenous lines (IV) post-surgery, and coordinated follow-up care calls to ensure patient recovery.
Externship
1 Month
South Shore Hospital | 12.2013 - 01.2014
Provider: Dr. Issac Plamotil
Conducted patient histories, recorded vitals, and performed physical exams to support comprehensive care.
Delivered patient case presentations including assessment and care plan to enhance provider decision-making.
Supported ER physician in rapid sequence intubation, wound care, and pap smears, contributing to efficient patient management.
Managed patient care in emergency room
Externship
1 Month
Resurrection Hospital | 11.2013 - 12.2013
Provided patient care under supervision of Dr. Zbigniew Aniol in OB/GYN practice.