Aswa Sultan
Queens,NY
Summary
Dynamic professional with a proven track record in customer service excellence and inventory management, honed across roles at CoCo Fresh Tea & Juice and AT&T. Expert in enhancing customer satisfaction and streamlining operations, showcasing exceptional organizational abilities and a commitment to professionalism. Adept at conflict resolution and cash handling, consistently delivering high-quality service.
Overview
3
3
years of professional experience
Work History
Cashier
CoCo Fresh Tea & Juice
11.2023 - 09.2024
- Greeted customers entering store and responded promptly to customer needs.
Manager
AT&T
09.2022 - 09.2023
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Sales Associate
Lot Stop Department
10.2021 - 09.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor Of Commerce - Accounting And Finance
Ibne Rushd Girls College
Mirpurkhas01.2024
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Cleaning and sanitizing
- Customer service excellence
- Money Handling
- Reliability and punctuality
- Customer Relations
- Cash Register Operation
- Organizational abilities
- Order Taking
- Professionalism and Courtesy
- Product restocking
- Conflict Resolution
- Product Knowledge
- Refunds and exchanges
- Issue Resolution
- Merchandise Restocking
- Staff Training
- Refund handling
- ID Verification
- Inventory Management
Timeline
Cashier
CoCo Fresh Tea & Juice
11.2023 - 09.2024
Manager
AT&T
09.2022 - 09.2023
Sales Associate
Lot Stop Department
10.2021 - 09.2022
Bachelor Of Commerce - Accounting And Finance
Ibne Rushd Girls College
Similar Profiles
Ngoc Minh Chau NguyenNgoc Minh Chau Nguyen
Shift Leader at CoCo Fresh Tea & JuiceShift Leader at CoCo Fresh Tea & Juice
NHI NGUYEN YEN HO (ALMIRA)NHI NGUYEN YEN HO (ALMIRA)
TEA BARISTA at Coco Fresh Tea & JuiceTEA BARISTA at Coco Fresh Tea & Juice
JUSTIN SANCHEZJUSTIN SANCHEZ
Barista at Coco Fresh Tea & JuiceBarista at Coco Fresh Tea & Juice