Summary
Overview
Work History
Education
Skills
Timeline
Server

Atavia J. Branch

Atlanta,GA

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

12
12
years of professional experience

Work History

Server

STK
Atlanta, Ga
04.2022 - Current
  • Cultivated warm relationships with regular customers.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Server

The Hive
Atlanta, Ga
11.2021 - 05.2022
  • Cultivated warm relationships with regular customers.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Manager

ACE Handyman Services
Snellville, GA
04.2021 - 09.2021
  • Onboarded new employees with training and new hire documentation.
  • Accomplished multiple tasks within established timeframes.
  • Managed Quickbooks
  • Executed regular process updates to reduce discrepancies and enhance scheduling across production calendars and programs.

Server

Simply Panache Groupe
Hampton, Va
04.2021 - 08.2021
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

Interior Detailer

Shine Mobile Detailing
Hampton, Va
04.2012 - 03.2021
  • Provided mobile detailing services to clients at places of employment.
  • Maintained regular list of high-end clientele due to exceptional service and outstanding pricing.

Customer Service, Server/Hostess

Guy Fieri’s
Hampton, Va
07.2019 - 03.2020
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Server/Hostess

Longhorn Steakhouse
Hampton, Va
07.2018 - 05.2019
  • Performed food preparation/closing duties
  • Provided quality customer service to guest
  • Used slow periods to restock supplies, ice, trays and delivery bags.

Education

No Degree - Cosmetology

Aveda Institute
Atlanta, GA

High School - undefined

Phoebus High School

Skills

  • Customer Service
  • Leader
  • Team Player
  • Strategic Planning
  • Sales Activities
  • Managing Operations and Efficiency
  • Cosmetics
  • Managing Appointments

Timeline

Server

STK
04.2022 - Current

Server

The Hive
11.2021 - 05.2022

Server

Simply Panache Groupe
04.2021 - 08.2021

Manager

ACE Handyman Services
04.2021 - 09.2021

Customer Service, Server/Hostess

Guy Fieri’s
07.2019 - 03.2020

Server/Hostess

Longhorn Steakhouse
07.2018 - 05.2019

Interior Detailer

Shine Mobile Detailing
04.2012 - 03.2021

No Degree - Cosmetology

Aveda Institute

High School - undefined

Phoebus High School

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Atavia J. Branch