Athena Grenier
Chatham,MA
Summary
Proficient office assistant skilled in customer service and data management. Experienced in coordinating schedules and maintaining records using electronic systems. Focused on leveraging strong organizational skills to enhance operational efficiency.
Overview
6
6
years of professional experience
Work History
Patient Care Representative
Cape Cod Healthcare
Hyannis, MA
02.2026 - 05.2026
- Provided patient support by answering inquiries and efficiently fielding patient concern.
- Scheduled appointments and facilitated medication refills.
- Maintained accurate patient records using electronic health record systems.
- Collaborated with healthcare teams to ensure seamless communication and care continuity.
- Participated in training sessions to improve knowledge of healthcare policies and practices.
Front Desk Agent
Pelham Hospitality
Dennis Port, MA
01.2024 - 02.2026
- Delivered exceptional customer service, addressing guest inquiries and resolving issues promptly.
- Managed check-in and check-out processes efficiently, ensuring a seamless guest experience.
- Coordinated room bookings and maintained accurate reservation records using property management software.
- Collaborated with housekeeping to ensure timely room readiness for incoming guests.
Office Assistant
Highland Wealth Management
Chatham, MA
02.2020 - 01.2024
- Managed client communications and scheduling to enhance office efficiency.
- Coordinated document preparation for client meetings, ensuring accuracy and completeness.
Education
High School Diploma -
Monomoy High School
Harwich, MA06.2019
Skills
- Customer service
- Professional telephone demeanor
- Data Entry
- Computer proficiency
- Microsoft Office Suite
- CRM Software (Epic, Opera, Mews)
Timeline
Patient Care Representative
Cape Cod Healthcare
02.2026 - 05.2026
Front Desk Agent
Pelham Hospitality
01.2024 - 02.2026
Office Assistant
Highland Wealth Management
02.2020 - 01.2024
High School Diploma -
Monomoy High School