Athena Hayden
Three Birds Tavern
1
year of professional experience
Dedicated barista with experience preparing and serving high-quality coffee and beverages, complemented by exceptional customer service skills. Committed to customer experience and improving latte art. Strong memory and detail-oriented.
Work History
Hostess
1 Month- Greeted and seated guests promptly, ensuring a positive, personalized experience.
- Managed reservation system, optimizing table turnover and guest flow.
- Collaborated with kitchen and wait staff to streamline service operations.
- Handled guest inquiries and complaints, enhancing overall dining experience.
Barista
11 Months- Prepared and served high-quality beverages and food to customers.
- Operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Maintained cleanliness and organization of the coffee shop.
- Managed inventory and restocked supplies.
- Operated cash registers to process customer payments.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Assisted in training new baristas on beverage preparation techniques and customer service standards.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Education
Some College (No Degree) - Accounting
- Florida Academic Scholars Recipient
- 3.9 GPA
Skills
Customer service
Cleanliness
Time management
Beverage preparation
Excellent memory
Team collaboration
Adaptability
Timeline
Hostess
Three Birds Tavern
05.2026 - 06.2026Read More
Barista
The Blend Coffee & Cocktails
06.2025 - 05.2026Read More
University of South Florida
Some College (No Degree) from Accounting
Read More