Atlanta Nazel
Oneida,NY
Summary
Seasoned Machine Operator with many years of experience operating and maintaining various types of manufacturing equipment. Polished in performing equipment inspections and preventive maintenance functions. Safety-conscious individual comfortable operating forklifts, overhead cranes, and jib cranes.
Overview
6
6
years of professional experience
2020
2020
years of post-secondary education
Work History
Customer Service Associate
Oneida Indian Nation
Oneida, New York
10.2024 - Current
- Assisted customers with inquiries and resolved issues promptly.
- Maintained accurate records of customer interactions and transactions.
- Collaborated with team members to improve service delivery processes.
- Handled cash transactions and processed payments efficiently.
- Managed customer feedback and escalated concerns to supervisors when necessary.
Machine Operator II
Briggs & Stratton llc
Sherrill, New York
06.2021 - Current
- Operated machinery to produce engine components efficiently.
- Monitored production lines for quality and safety compliance.
- Maintained equipment through routine inspections and minor repairs.
- Collaborated with team members to optimize workflow processes.
- Adhered to safety protocols to ensure a secure work environment.
- Assisted in training new operators on equipment usage and safety standards.
- Documented production reports to track outputs and machine performance.
Direct Support Professional
The Arc of Madison Cortland
Madison, New York
08.2019 - 06.2021
- Assisted individuals with daily living activities and personal care.
- Developed and implemented individualized support plans for clients.
- Facilitated social and recreational activities to enhance client engagement.
- Monitored client behavior and reported changes to supervisors promptly.
Education
General Educational Development Diploma
Oneida, NYSkills
- Issue resolution
- Data entry
- Cash handling
- Quality assurance
- Team collaboration
- Effective communication
- Attention to detail
- Time management
- Training and mentoring
- Safety compliance
- Process optimization
Timeline
Customer Service Associate
Oneida Indian Nation
10.2024 - Current
Machine Operator II
Briggs & Stratton llc
06.2021 - Current
Direct Support Professional
The Arc of Madison Cortland
08.2019 - 06.2021
General Educational Development Diploma