Atlanta Norman
North Baltimore,OH
Summary
Dynamic leader with a proven track record at Fuelmart, adept in team leadership and complex problem-solving. Enhanced customer satisfaction and team performance through effective communication and staff training. Excelled in workforce management and project execution, achieving significant results by fostering adaptability and attention to detail.
Overview
3
3
years of professional experience
Work History
Manager
Fuelmart
07.2021 - 08.2024
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Developed and maintained relationships with customers and suppliers through account development.
Education
High School Diploma -
North Baltimore High School
North Baltimore, OHSkills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Staff Management
- Project Management
- Schedule Preparation
- Workforce Management
- Customer Service
- Computer Skills
- Decision-Making
- Adaptability and Flexibility
- Positive Attitude
- Attention to Detail
- Multitasking
- Problem-Solving
- Organizational Skills
- Team Development
- Hiring and Training
- Training and Development
- Staff Training
- Employee Coaching and Mentoring
- Scheduling and Coordinating
- Goal Setting
Timeline
Manager
Fuelmart
07.2021 - 08.2024
High School Diploma -
North Baltimore High School
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