Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ATLEIGH COOPER

Victoria,TX

Summary

Customer-focused service professional with experience handling high-volume transactions, cash management, and compliance-driven documentation. Skilled in building rapport, identifying customer needs, and delivering solutions that improve customer satisfaction and retention. Proven ability to communicate clearly, resolve concerns, and maintain accuracy in fast-paced environments. Seeking to contribute to Chase as a Relationship Banker by providing trusted financial guidance and exceptional service.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Olive Garden Restaurant
Victoria, TX
04.2025 - Current
  • Deliver personalized service to a high volume of customers, building rapport and repeat business
  • Accurately process cash and electronic payments while maintaining transaction accuracy
  • Resolve customer concerns professionally to protect customer satisfaction and brand trust
  • Communicate effectively with team members to ensure timely and accurate service delivery

Registered Behavior Technician (RBT)

Cultivate Behavioral and Health
Round Rock, TX
05.2024 - 02.2025
  • Provided one-on-one client support while following detailed service plans and regulatory requirements
  • Maintained precise documentation in compliance with confidentiality and reporting standards
  • Built trust with clients and families through professional communication and consistent follow-through
  • Demonstrated strong attention to detail, discretion, and ethical responsibility

Shift Leader

Dairy Queen
Jarrell, TX
09.2021 - 05.2024
  • Supervised daily operations and coached team members to deliver consistent customer service
  • Managed cash drawers, deposits, and register reconciliation with a high degree of accuracy
  • Identified customer needs, handled escalations, and provided timely resolutions
  • Trained new employees on service standards, operational procedures, and compliance expectations

Education

High School Diploma -

Jarrell High School
Jarrell, TX
05.2023

Skills

  • Customer Relationship Management
  • Cash Handling & Drawer Balancing
  • Account Support & Issue Resolution
  • Compliance, Confidentiality & Documentation
  • Needs-Based Conversations & Referrals
  • Inside Sales & Service Support
  • Digital & In-Person Customer Support
  • Problem Resolution & Escalations
  • Time Management & Multitasking
  • Team Leadership & Training

Certification

  • Licensed Life Insurance Agent - 2026

Timeline

Server

Olive Garden Restaurant
04.2025 - Current

Registered Behavior Technician (RBT)

Cultivate Behavioral and Health
05.2024 - 02.2025

Shift Leader

Dairy Queen
09.2021 - 05.2024

High School Diploma -

Jarrell High School