Atnefer Basiryu
Oakland ,CA
Summary
Versatile and diligent, with a proven track record , I excel in customer service and troubleshooting, enhancing customer satisfaction and safety. Skilled in accurate data entry and problem-solving, I significantly contribute to operational efficiency and a positive client experience, demonstrating a strong work ethic and attention to detail in fast-paced environments.
Overview
2025
2025
years of professional experience
Work History
Bus Operator
Mv Transportation Inc.
- Maintained a clean and safe bus environment for the comfort of all passengers.
- Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
- Helped passengers stow and retrieve luggage, bags, wheelchairs and other items.
- Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
Front Desk Security Officer
Allied Universal Security Services
10.2024 - Current
- Ensured a pleasant guest journey through meticulous maintenance of the reception space.
- Assisted in emergency situations by following established protocols, ensuring the safety of all individuals on the property.
- Ensured prompt response times for alarms or detected threats by closely monitoring surveillance feeds and coordinating with fellow security officers.
- Completed detailed incident reports after any security-related events, ensuring accurate documentation for future reference or insurance claims purposes.
Automotive Technician / Front Desk
Safelite Auto Glass
07.2022 - 12.2023
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Upheld organization in the workspace, contributing to the cleanliness of the entire shop.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Education
Oakland Technical High School
Oakland, CA06.2022
Skills
- Accurate data entry
- Document formatting
- Attention to detail
- Customer service
- Time management
- Telephone etiquette
- Strong work ethic
- Problem-solving
- Troubleshooting skills
Timeline
Front Desk Security Officer
Allied Universal Security Services
10.2024 - Current
Automotive Technician / Front Desk
Safelite Auto Glass
07.2022 - 12.2023
Bus Operator
Mv Transportation Inc.
Oakland Technical High School