Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Atta Safi

Chicago,IL

Summary

Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.

Overview

7
7
years of professional experience

Work History

Supervisor

FLIK Hospitality
Chicago, IL
07.2022 - 10.2024
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Tracked progress on projects and provided timely feedback to staff members.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.

Lead

Prospect International Airport Services
Chicago, IL
10.2017 - 07.2021
  • Managed a team of over 50 professionals, ensuring high-quality service delivery and exceeding customer expectations.
  • Provided services to customers with mobility limitations.
  • Resolved customer complaints promptly and professionally.
  • Greeted customers and responded to inquiries promptly.
  • Answered incoming calls from customers seeking information or help with issues related to products or services.

Education

Some College (No Degree) - Business Accounting

Northeastern Illinois University (NEIU)
Chicago, IL

Highschool Diploma -

Theodore Roosevelt High School
Chicago, IL

Skills

  • Business Development
  • Schedule development
  • Process Improvement
  • Inventory Control
  • Strategic Planning
  • Operations Management

Languages

  • English
  • Pashto
  • Hindi
  • Urdu
  • Persian

Timeline

Supervisor

FLIK Hospitality
07.2022 - 10.2024

Lead

Prospect International Airport Services
10.2017 - 07.2021

Some College (No Degree) - Business Accounting

Northeastern Illinois University (NEIU)

Highschool Diploma -

Theodore Roosevelt High School
Atta Safi