Atynna Brent
Washington ,DC
Summary
Experienced with providing exceptional guest services and ensuring welcoming environment. Utilizes strong communication and problem-solving skills to address guest needs effectively. Track record of fostering positive guest experiences and maintaining high service standards.
Overview
6
6
years of professional experience
Work History
Concierge
Inter Solutions Inc
Washington DC
03.2023 - 05.2025
- Assisted guests with inquiries, providing information about services and local attractions.
- Coordinated reservations for dining, transportation, and recreational activities to enhance guest experiences.
- Managed front desk operations, ensuring accurate check-in and check-out procedures were followed
House Keeping
Hyatt Place
Washington DC
01.2022 - 05.2023
- Maintained hotel cleanliness standards by closely monitoring housekeeping tasks and schedules.
- Coordinated seamlessly with housekeeping staff to ensure timely delivery of requested items or services.
- Maintained cleanliness of the residential facility by performing routine housekeeping tasks as needed.
- Upheld company standards for cleanliness by performing routine housekeeping tasks in all work areas.
Salon Assistant
Moxee Salon
Washington DC
02.2019 - 12.2021
- Assisted stylists with client consultations, ensuring clear communication of desired services.
- Managed appointment scheduling and maintained organized client records for efficient salon operations.
- Prepared workstations by sanitizing tools and arranging products to support stylist workflow.
- Maintained equipment and tools, ensuring proper sanitation and readiness for use during services.
- Collaborated with team members to create a welcoming atmosphere for clients entering the salon.
Education
Alexandria High School
Skills
- Customer service
- Strong work ethic
- Effective problem solving
- Guest services
- Safety procedures
- Time management
- Housekeeping
Timeline
Concierge
Inter Solutions Inc
03.2023 - 05.2025
House Keeping
Hyatt Place
01.2022 - 05.2023
Salon Assistant
Moxee Salon
02.2019 - 12.2021
Alexandria High School