Aubree Crawford
Sacramento,CA
Summary
Dedicated Customer Service Specialist skilled in prioritizing and multi-tasking in a fast-paced environment. Collaborates effectively with team members to achieve personal and business objectives. Recognized for successfully resolving escalated customer support issues.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Receptionist
farmer's insurance - dorothea crawford angency
Sacramento , CA
2021.08 - 2024.07
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Verified visitors' identification cards before allowing access to the building.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Community Service Volunteer
river city christian church
Sacramento , CA
2019.06 - 2022.10
- Provided assistance to clients in need of food, clothing and other resources.
- Organized community events and activities for disadvantaged youth.
- Assisted with fundraising efforts for various charities.
- Distributed flyers and brochures at local schools and churches about available resources for those in need.
- Actively listened to individuals experiencing homelessness or poverty, offering emotional support where appropriate.
Education
Visions in Education
Sacramento, CASkills
- Project Coordination
- Bookkeeping
- Scheduling
- Multi-line telephone skills
- Verbal and written communication
- Meticulous and organized
- Tech-Savvy
- Customer Relations
- Coordination
- Positive and professional
- Adaptive team player
- Critical Thinking
- High-energy attitude
Certification
- CPR certified -05/18/2019 (does not expire)
Timeline
Receptionist
farmer's insurance - dorothea crawford angency
2021.08 - 2024.07
Community Service Volunteer
river city christian church
2019.06 - 2022.10
- CPR certified -05/18/2019 (does not expire)
Visions in Education
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