Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Aubrey Carver

Portsmouth

Summary

Dynamic and results-driven professional with extensive experience at Fred's, excelling in customer service and communication. Proven ability to enhance customer satisfaction and drive sales through effective problem-solving and team collaboration. Recognized for attention to detail and reliability, consistently delivering exceptional service in high-pressure environments and promotes long-term loyalty.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server

Freds
Wheelersburg
08.2024 - Current
  • Provided excellent customer service to ensure guest satisfaction.
  • Managed cash register and processed payments accurately.
  • Communicated daily.
  • Handled customer inquiries and resolved issues effectively.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers.
  • Handled money transactions accurately while following company procedures for handling cash payments.

Community Activist

Community action
Portsmouth
05.2020 - 08.2024
  • Built relationships with customers through effective communication.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.

Server

Fred’s
Portsmouth
12.2021 - 02.2022
  • Took and processed orders accurately and efficiently.
  • Responsible for providing safe and timely transportation of goods to customers.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Stayed informed about daily specials, new menu items, promotions.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Assisted in training new servers.

Education

High School Diploma -

Washington Nile Local School
West Portsmouth, OH
05-2024

High School Diploma -

Scioto County Technical Center
Lucasville, OH
05-2024

Skills

  • Customer service
  • Communication skills
  • Reliability
  • Problem solving
  • team player
  • Customer relationship management
  • Sales promotion

Certification

  • Dental assistant

Timeline

Server

Freds
08.2024 - Current

Server

Fred’s
12.2021 - 02.2022

Community Activist

Community action
05.2020 - 08.2024

High School Diploma -

Washington Nile Local School

High School Diploma -

Scioto County Technical Center

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