Aubrey Garcia-Flores
Sterling Heights,MI
Summary
Hello my name is Aubrey. Here is a brief summary about me. I am Highly motivated an employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I am devoted to giving every customer a positive and memorable experience.
Overview
2
2
Languages
2
2
years of professional experience
Work History
Beauty Advisor
Sally Beauty Supply
Clinton Township, Michigan
04.2026 - Current
- Assisted customers in selecting beauty products tailored to their needs.
- Recommended merchandise based on expert product knowledge and client preferences.
- Educated customers about product ingredients and benefits during consultations.
- Demonstrated product application techniques to enhance customer experience.
- Created a positive shopping experience for each customer through effective communication skills.
- Resolved customer inquiries and complaints with professionalism and care.
- Collaborated with team members to achieve store sales goals and promotions.
- Maintained clean and organized sales floor for optimal shopping environment.
- Completed customer transactions at checkout. and processed payments.
Crew Member
Portillos
Sterling Heights, Michigan
10.2025 - Current
- Provided excellent customer service in a fast-paced restaurant environment.
- Collaborated with team members to ensure smooth restaurant operations.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Processed cash payments at the register accurately at the register.
- Prepared food items according to Portillo's standards and recipes.
Telemarketer
Emortgage
Troy, Michigan
03.2025 - 08.2025
- Conducted outbound calls to potential clients for mortgage services.
- Educated customers on mortgage products and financial options available.
- Provided product information, answered questions, and offered solutions to customer inquiries.
- Followed up with existing customers regarding additional products or services that may be of interest.
- Maintained accurate records of customer conversations and follow-ups.
- Maintained and recorded customer information in the database.
- Maintained up-to-date knowledge of company products and services.
Lending Specialist
United Wholesale Mortgage
Pontiac, Michigan
11.2024 - 02.2025
- Maintained accurate records of all loan transactions, including payments, balances, and interest rates.
- Prepared and submitted loan documents to relevant parties for review and approval.
- Collaborated with underwriting teams to expedite loan approval processes efficiently.
- Managed client communications and resolved inquiries regarding loan status effectively.
- Maintained accurate records of client interactions and loan documentation consistently.
- Researched and resolved discrepancies related to customer accounts in a timely manner.
Education
High School Diploma -
Pontiac Academy For Excellence
Pontiac, MI06-2021
Skills
- Product knowledge
- Customer needs assessment
- Customer engagement
- Sales support
- Attention to detail
- Data entry efficiency
- Document administration
- Effective communication
- Customer rapport
- Relationship building
- Active listening
- Flexibility and adaptability
Languages
Spanish
Limited
English
Full Professional
Timeline
Beauty Advisor
Sally Beauty Supply
04.2026 - Current
Crew Member
Portillos
10.2025 - Current
Telemarketer
Emortgage
03.2025 - 08.2025
Lending Specialist
United Wholesale Mortgage
11.2024 - 02.2025
High School Diploma -
Pontiac Academy For Excellence