Aubrey Lopez
Escondido,CA
Summary
Dynamic sales associate with a proven track record at Francesca's Boutique, excelling in customer service and relationship building. Recognized for enhancing customer satisfaction through exceptional service and effective problem-solving. Skilled in cash handling and multitasking, consistently promoting merchandise and fostering repeat business.
Additionally im Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Francesca's Boutique
12.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
Server/ Hostes
The Remmington Club
09.2023 - 12.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Bussed and reset tables to keep dining room and work areas clean.
Education
High School Diploma -
San Pasqual High School
Escondido, CA06-2025
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Exceptional customer service
- Relationship building
- Outgoing personality
Accomplishments
- Exceeded monthly quota SEVERAL times.
- Documentation - Wrote and edited documents to keep staff informed on policies and procedures.
Certification
- CPR CERTIFCATION through the red cross
= NCA leadership award
out of a group of 400 cheerleaders I was chosen for the leadership award which meant that I showed exemplary skills in leading, motivating and focusing not only my team but various others teams who attended the camp.
Timeline
Sales Associate
Francesca's Boutique
12.2024 - Current
Server/ Hostes
The Remmington Club
09.2023 - 12.2024
High School Diploma -
San Pasqual High School
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