Dedicated scheduling coordinator with proven expertise in optimizing technician availability and enhancing customer satisfaction. Strong communication and problem-solving skills drive effective collaboration and timely service delivery.
Overview
3
3
years of professional experience
Work History
Scheduling Coordinator
A2 Exterminators
Laurens, SC
11.2025 - Current
Managed appointment scheduling to optimize technician availability and enhance customer satisfaction.
Utilized scheduling software to track appointments, cancellations, and rescheduling requests efficiently.
Coordinated communication between clients and service teams to ensure timely service delivery.
Assisted in maintaining accurate records of customer interactions and service histories for future reference.
Developed strong working relationships with management and executive team through effective scheduling and communication skills.
Customer Service Representative
Palmetto Hills Golf Club
Spartanburg, SC
01.2024 - 11.2025
Resolved customer inquiries and complaints, ensuring satisfaction and loyalty.
Processed membership applications and renewals accurately and efficiently.
Maintained up-to-date knowledge of club services, promoting offerings to members.
Assisted in organizing club events, enhancing member engagement and participation.
Provided training support to new staff, fostering a knowledgeable team environment.