Aubrey Rogers
Cumming,GA
Summary
Dedicated Sales Associate with a proven track record in enhancing customer experiences through exceptional service and product knowledge. Skilled in time management and multi-tasking, consistently achieving sales goals while maintaining a welcoming environment.
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
3
3
years of professional experience
Work History
Sales Associate
Sun Tan
02.2025 - 07.2025
- Assisted customers in selecting tanning products and services, enhancing overall customer experience.
- Maintained cleanliness and organization of sales floor, ensuring a welcoming environment for clients.
- Processed transactions efficiently using point-of-sale system, improving checkout speed.
- Educated clients on proper tanning techniques and safety measures to promote responsible usage.
- Collaborated with team members to achieve daily sales goals, fostering positive work relationships.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
Cashier
Panera Bread
05.2023 - 10.2023
- Processed customer transactions efficiently using point-of-sale system.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Assisted customers with menu selections, providing recommendations based on preferences.
- Handled cash, credit, and gift card transactions accurately to ensure financial integrity.
- Resolved customer inquiries and complaints promptly, enhancing satisfaction levels.
- Managed inventory levels by restocking supplies as needed throughout shifts.
- Trained new employees on operational procedures and customer service standards.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Host
Pizzaria Azzuri
08.2022 - 01.2023
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed waitlist efficiently, optimizing guest flow during peak hours.
- Communicated daily specials and menu items to enhance guest experience.
- Collaborated with kitchen staff to coordinate timely service delivery.
- Assisted in training new hosts on operational procedures and customer service standards.
- Maintained cleanliness and organization of host area for optimal efficiency.
- Supported management with reservation systems to streamline booking processes.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
Education
High School Diploma -
Mississippi State University
Starkville, MS05-2029
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Goal oriented
- Exceptional customer service
- Flexible schedule
- Complex Problem-solving
- Customer needs assessment
- POS system operation
Timeline
Sales Associate
Sun Tan
02.2025 - 07.2025
Cashier
Panera Bread
05.2023 - 10.2023
Host
Pizzaria Azzuri
08.2022 - 01.2023
High School Diploma -
Mississippi State University