Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Aubrey Sammet

Wood River,IL

Summary

Dynamic Store Manager with a proven track record at Kay Jewelers, achieving $1.48 million in peak sales. Expert in customer relations and training, fostering team leadership and mentoring. Successfully developed a training syllabus and enhanced inventory management, driving consistent performance and growth in a competitive environment.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Store Manager/District Manager in Training

Kay Jewelers
02.2007 - Current
  • Assisted in managing district operations to ensure smooth workflow.
  • Improved sales volume year over year hitting $1.48 million in sales at peak since opening in 2016.
  • Achieved highest attachment rate for warranty sales as a team in district and performed such consistently.
  • Trained and developed several employees to higher positions.
  • Trained and developed new managers as they enter the role.
  • Designed training syllabus used by district for new hires.
  • Continually chosen to facilitate meetings and trainings for district.
  • Actively monitor store inventory to ensure lowest shrinkage year over year.

Dealer Service Representative

1st Midamerica Credit Union
01.2010 - 08.2016
  • Managed dealer inquiries, resolving issues promptly to enhance customer satisfaction.
  • Facilitated communication between dealers and internal teams to streamline service processes.
  • Aided in growing department from $7 million in funded loans to $20 million in funded loans.
  • Structured new sub prime lending program with Assistant Vice President of Dealer Services.

Education

No Degree - English With Secondary Certification

Blackburn College
Carlinville, IL

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Training and mentoring
  • Team leadership and coaching
  • Inventory management

Certification

  • Certified Diamontologist and Guild Gemologist, Diamond Council of America
  • Beginner and Advanced Sales Certified, Diamond Council of America
  • GSI Certified, Gemological Science International

Timeline

Dealer Service Representative

1st Midamerica Credit Union
01.2010 - 08.2016

Store Manager/District Manager in Training

Kay Jewelers
02.2007 - Current

No Degree - English With Secondary Certification

Blackburn College

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