I support both prospective and current students by guiding them through enrollment, training options, and financing. I manage inquiries, coordinate discovery flights, and ensure a smooth customer journey.
Warehouse Worker
Sportsmans Market
Batavia, OH
08.2023 - 06.2025
Pull and pack orders in the warehouse
Taking customers order via telephone
Flight Dispatch Intern
Eastern Cincinnati Aviation
Batavia, OH
02.2024 - 06.2025
Dispatch and bill out pilots that had flights
Helping customers that flew in purchase the fuel they need
Education
Bachelor of Technical and Applied Studies - Applied Administration
University of Cincinnati
Cincinnati, OH
08-2026
Associate of Applied Science - Aviation Technology
University of Cincinnati
Cincinnati, OH
05-2026
Associate of Science -
Southern State Community College
Hillsboro, OH
05.2024
High School -
Western Brown High School
Mt. Orab, OH
05.2024
Skills
Customer service
Problem resolution
Team collaboration
Communication skills
CERTIFICATION & RATINGS
Instrument Rating, 10/2/2025
High Performance Endorsement, 07/27/25
Private Pilot License, 10/24/24
National Honor Society Member (Western Brown), 2022-2024
Flight Time
Total Airplane: 208.0/1250 Hours (restricted ATP under 61.160(c))
PIC: 133.0
Cross Country: 81.4
Total Night: 35.4
Simulated Instrument: 62.1
Actual Instrument: 8.0
Updated: 11/22/2025
INVOLVEMENT
Women in Aviation International (WAI)
Volunteering for Girls in Aviation Day hosted by ATSG, leading a team of UC students in presenting aviation equipment and opportunities to young women.
Timeline
Sales and Customer Experience Associate
Sporty's Academy
05.2025 - Current
Flight Dispatch Intern
Eastern Cincinnati Aviation
02.2024 - 06.2025
Warehouse Worker
Sportsmans Market
08.2023 - 06.2025
Bachelor of Technical and Applied Studies - Applied Administration
University of Cincinnati
Associate of Applied Science - Aviation Technology
Customer Experience/Customer Experience Sales Floor Associate at Michaels Arts and CraftsCustomer Experience/Customer Experience Sales Floor Associate at Michaels Arts and Crafts
<ul><li>During my time as a Key Holder at UGG, I was entrusted with the responsibility of overseeing store operations and ensuring a positive customer experience</li><li>I managed key aspects of the retail environment, including opening and closing procedures, cash handling, and ensuring merchandise presentation standards were met</li><li>Additionally, I provided leadership support to the sales team and assisted in resolving customer inquiries and concerns</li><li>Oversaw opening and closing procedures, including cash management and security protocols</li><li>Provided leadership and guidance to the sales team, contributing to a positive and motivated work environment</li><li>Ensured merchandise presentation standards were consistently met to enhance the overall shopping experience</li><li>Resolved customer inquiries and concerns in a professional and efficient manner, resulting in high levels of customer satisfaction</li></ul> at UGG<ul><li>During my time as a Key Holder at UGG, I was entrusted with the responsibility of overseeing store operations and ensuring a positive customer experience</li><li>I managed key aspects of the retail environment, including opening and closing procedures, cash handling, and ensuring merchandise presentation standards were met</li><li>Additionally, I provided leadership support to the sales team and assisted in resolving customer inquiries and concerns</li><li>Oversaw opening and closing procedures, including cash management and security protocols</li><li>Provided leadership and guidance to the sales team, contributing to a positive and motivated work environment</li><li>Ensured merchandise presentation standards were consistently met to enhance the overall shopping experience</li><li>Resolved customer inquiries and concerns in a professional and efficient manner, resulting in high levels of customer satisfaction</li></ul> at UGG